Privacy Policy

Last Updated: April 7, 2026

Mercury Labs ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit mercurylabs.ca or contact us about our services.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, company name, and project details you voluntarily submit through our contact form.
• Usage Data: Anonymous analytics data such as pages visited, time on site, and referring URLs. We do not use tracking cookies for advertising.
• Communications: Records of correspondence when you contact us by email or through our contact form.

2. How We Use Your Information

We use the information we collect to:

• Respond to your project enquiries and provide you with a proposal or consultation.
• Communicate with you about our services and ongoing work.
• Improve our website and service offerings.
• Comply with applicable legal obligations.

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

3. Contact Form Data

Our contact form submissions are processed by Formspree, a third-party form service. Formspree's privacy policy governs the handling of your submission data during transit. We receive your submission by email and store it only as long as necessary to respond to your enquiry.

4. Data Sharing

We do not share your personal information with third parties except:

• With service providers who assist us in operating our website (e.g., Vercel for hosting, Formspree for form processing), who are contractually bound to protect your data.
• When required by law, court order, or other legal process.
• To protect the rights, property, or safety of Mercury Labs or others.

5. Cookies

Our website uses minimal cookies. We do not use advertising or cross-site tracking cookies. Any cookies in use are strictly functional (e.g., font loading from Google Fonts) and do not store personally identifiable information.

6. Data Retention

We retain contact enquiry data for up to 24 months from your last communication with us, after which it is securely deleted. You may request deletion of your data at any time by contacting us.

7. Your Rights (PIPEDA / Canadian Privacy Law)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Withdraw consent for the use of your information (where applicable).
• Request deletion of your personal information.

To exercise any of these rights, contact us at hello@mercurylabs.ca.

8. Security

We implement industry-standard measures to protect your information, including HTTPS encryption in transit and access controls. No method of internet transmission is 100% secure; however, we take all reasonable precautions to protect your data.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions, concerns, or data requests related to this Privacy Policy, contact us at:

Mercury Labs
Calgary, Alberta, Canada
hello@mercurylabs.ca