Privacy Policy

Last updated: September 9, 2026

Mercury Labs ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, disclose, and safeguard information when you visit mercurylabs.ca or contact us about our services.

1. Information we collect

We may collect the following types of information:

• Contact information: Your name, email address, company name, and project details when you send them to us by email.
• Technical data: Our hosting provider may process standard request data, such as IP address, browser type, requested page, and timestamp, for security and service operation.
• Communications: Records of correspondence when you contact us.

2. How we use your information

We use information to respond to project enquiries, prepare proposals, communicate about our services and ongoing work, operate and secure the website, improve our services, and comply with applicable legal obligations. We do not sell, rent, or trade personal information for marketing purposes.

3. Contact form data

The contact form on this website prepares an email draft in your own email application. The website does not transmit or store the form contents. Information is sent to us only when you choose to send the resulting email, and your email provider's policies apply to that transmission.

4. Service providers and disclosure

We may disclose information to providers that help us operate the website and business, including Vercel for hosting and our email provider, subject to their applicable terms and privacy practices. We may also disclose information when required by law or legal process, or when necessary to protect the rights, property, or safety of Mercury Labs or others.

5. Cookies and local storage

We do not use advertising or cross-site tracking cookies. The site stores your light or dark theme preference locally in your browser. Fonts are delivered as part of the website rather than requested from Google when you visit.

6. Data retention

We retain enquiry correspondence for up to 24 months from your last communication with us, unless a longer period is required for an active engagement or by law. You may request deletion of your data at any time.

7. Your rights under Canadian privacy law

Subject to applicable law, you may ask to access or correct personal information we hold about you, withdraw consent where applicable, or request deletion. To make a request, email hello@mercurylabs.ca.

8. Security

We use reasonable safeguards, including HTTPS encryption in transit and access controls, to protect information. No method of internet transmission or storage is completely secure.

9. Third-party links

This website may link to third-party services. We are not responsible for their privacy practices and encourage you to review their policies independently.

10. Changes to this policy

We may update this policy from time to time. The last-updated date above reflects the most recent revision.

11. Contact us

For questions, concerns, or data requests, contact Mercury Labs in Calgary, Alberta, Canada at hello@mercurylabs.ca.